Shipping policy
SHIPPING POLICY
1. Processing Time
Orders are processed within 1–3 business days.
2. Delivery Time
Estimated delivery times:
-
EU: 7–14 business days
-
International: 10–20 business days
Delivery times are estimates and not guaranteed.
3. Shipping Costs
Shipping costs are displayed at checkout.
Free shipping may apply for selected promotions.
4. Customs & Duties
For orders outside the EU, customs fees or import taxes may apply and are the responsibility of the customer.
5. Lost or Delayed Packages
Velor Vienna is not responsible for delays caused by carriers or customs.
If your order is significantly delayed, please contact us.